Sales Manager

Sales Manager

JOB RESPONSIBILITIES

1. Oversee day-to-day and assist his sales team in leading sales for achieving the sales objectives
2. Supervise and manage the overall operations for sea & air export
3. Keep and secure nomination and cargo bookings with maximum contribution to the company as stipulated from time to time.
4. Visiting customer, maintain existing customer and bring in new customer/business
5. Ensure the daily operations up-to-date and all inquiry answered within same day or within 24 hours
6. Responsible for promoting services for providing quality customer service to clients
7. Follow-up on routine order / nomination shipment from overseas branch offices or appointed agents
8. Provide management market data such as potential customer, its traffic matrix, sector and competition to enable management to formulate effective sales strategy.
9. Solve all problems/difficulties in respect of customer satisfaction and perform quality sales/lifting
10. Negotiate competitive freight rates & space allocation with liners and trucking operator
11. Give directions and resolutions for all routine and non-routine business problems
12. Build up a professional image and maintain a close and friendly business relationship with clients
13. Recommend joint visits to target clients with team and Management
14. Follow market development and report with respect to the concerned trade and services
15. Interface and communications (e-mails/mails/calls) with customers, principals & agents
16. Close working coordination with operations (back office) team to determine essential strategy approaches for services to customers and sales achievement
17. Develop his organization, coaching his/her team and team work
18. Provide professional advice to GM if any issue arise
19. Any other assignment as and when assigned by his direct superior

JOB SPECIFICATION

Minimum Level of Qualification :

Minimum 5 years working experience in shipping/forwarding industry, Bachelor Degree / University graduated in Marketing, or equivalent, qualified sales achievement

Professional Skills:

1. English fluency
2. Strong in reporting, analysis
3. Has a broaden customer network coverage in any trade and services
4. Awareness of worldwide economy and freight market
5. Knowledge shipping / forwarding industry

Personal Qualities: